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Use cases · Healthcare

Banking-grade rigour applied to health data

Agents with edge PII sanitisation, crisis signal detection and configurable blocking of medical advice.

What blocks it

The objections that come up before the technical test

Objection

“Health data cannot travel in a third party's prompt.”

What changes

Personal data is tokenized before any call to a model provider, and audit logs record the interaction without the data.

edge sanitization PII-free logs

Objection

“Clinical guidance given by mistake has consequences no terms of use can cover.”

What changes

Medical advice is blockable by level, with a standard response or automatic handoff. Topic focus keeps the agent on scheduling, prep and administrative guidance.

medical advice by level topic focus

Objection

“A patient in crisis could end up talking to the agent.”

What changes

Crisis-signal detection is mandatory in every agent, independent of configuration. It triggers an operational alert and handoff.

mandatory guardrail automatic handoff

Recommended agents

Where this operation starts

Vertical Origination Onboarding Transactions Collections Customer Service
recommended starting point available without a new platform contract

Starts and concentrates in Customer Service: scheduling, rescheduling, confirmation and prep guidance — the volume that requires the least human judgment.

Proof

What is already measured

Aggregated platform results, measured in production. Not attributed to any specific account.

70% of volume automated, with human relief on demand
98% of interactions supervised

Request a demo

Try the platform your Risk team approves.

AI agents in production at regulated institutions across LatAm. Guardrails in code, deployment inside your network, and a first agent live in one to three weeks.

Guardrails in code

Deterministic filters before and after the LLM, three of them mandatory and non-disableable, with an auditable per-turn trail.

Full cycle, one approval

Origination, onboarding, transactions and collections on one platform. Compliance clearance happens once.

Weeks, not quarters

Sandbox on day one, voice on your SIP trunk in two to five days, integration included in the contract.

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