About us
Transforming finance in Latin America with AI
Building trust, empathy and inclusion.
Regional context
Every market, its own set of rules
Operating in financial services in Latin America means dealing with different regulators, different document formats and different service expectations in each country. That context is built into the product rather than adapted afterwards.
Values
What we practise
Leadership
Who leads Coru
Operating model
A dedicated pod per client
On your side
On Coru's side
Integration support is included and is not billed as consulting. The pod stays on from case design through KPI measurement in production.
Rollout
Three stages
1–3 weeks from defined case to production · voice in 2–5 days on an already connected channel
The stages are proposed from what the platform does. The week-by-week distribution depends on confirmation from the implementation team.
Commercial model
Charging on results
Investors
Who invests in Coru
Presence
We operate across Latin America
Three languages
Spanish, Portuguese and English — platform and customer service.
Variant per operation
The agent speaks the way its market speaks. The regional variant is configuration, not a new version.
Local context in the product
Document format, collections policy and pronunciation dictionary per operation.