
From Chatbot to Transaction: The Rise of the SDK in Latin American Banking
For years, the promise of AI in banking remained stuck in the front-end: conversational interfaces capable of answering questions but rarely able to execute real

For years, the promise of AI in banking remained stuck in the front-end: conversational interfaces capable of answering questions but rarely able to execute real

For years, the promise of AI in banking remained stuck in the front-end: conversational interfaces capable of answering questions but rarely able to execute real

In the traditional BPO model, growth always followed a linear logic: more clients meant more desks, more headsets, more people. For decades, the “unit economics” of outsourcing were directly tied

The AI conversation is still dominated by the pursuit of “General Intelligence” — large models promising to do everything, everywhere, all at once. But inside the high-stakes reality of Latin
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