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USE CASES · BANKS

Compliance stops blocking the project

Voice, WhatsApp and web agents with line-by-line auditable controls, PII protected at the edge and deployment inside your network.

Three mandatory guardrails no operator can switch off
Deterministic filters running outside the model, before and after every turn
Every interaction reconstructable: what was said, on which version, under which controls
Deployment in a VPC, with physical isolation available
ISO 27001 PCI SOC 2

What blocks it

The objections that come up before the technical test

Objection

“Without an audit trail, the Risk team won't sign off.”

What changes

Every interaction is reconstructible: what the agent said, with which version and under which controls. Supervision coverage reaches 98% of interactions.

traceability versioning

Objection

“PII circulating in logs and transcripts is regulatory exposure.”

What changes

Personal data is intercepted at the edge. It doesn't travel to third-party models and doesn't remain in logs.

mandatory guardrail edge sanitization

Objection

“One improper answer about credit means sanctions and reputational damage.”

What changes

Three mandatory guardrails no operator can switch off and eight configurable across three levels. Deterministic, they run outside the model, before and after every turn. The action catalog is closed, with enums validated outside the model.

3 mandatory 8 configurable closed catalog

Objection

“The platform doesn't run inside our network perimeter.”

What changes

VPC deployment, with a physical-isolation option when internal policy forbids traffic outside the perimeter.

VPC physical isolation ISO 27001 · PCI · SOC 2

Recommended agents

Where this operation starts

Vertical Origination Onboarding Transactions Collections Customer Service
recommended starting point available without a new platform contract

All five agents serve banking operations. One compliance approval covers all five — enter through the flow that hurts most and expand without a new risk assessment.

Rollout

From defined case to production

Day 0

Case defined

Flow scope, channels, required integrations and the pilot's success criteria.

Week 1

Configuration

Prompt across the six blocks, knowledge base indexed, guardrails by level, tools connected.

Week 2

Sandbox

Real conversations in the test widget, pronunciation-dictionary tuning, regression QA.

Week 3

Production

Gradual rollout to a share of traffic, metrics monitoring, promotion.

1–3 weeks from defined case to production

Stages are proposed from what the platform does. The week-by-week split depends on confirmation from the implementation team.

Proof

What is already measured

Aggregated platform results, measured in production. Not attributed to any specific account.

98% of interactions supervised
1–3 weeks from defined case to production

Request a demo

Bring your Risk team.

The second meeting is the security review, with documented architecture and encryption.

What you bring

Your compliance checklist, your network policy and one high-volume flow.

What we bring

Documented architecture and encryption, a dedicated compliance liaison and a sandbox with synthetic data on day one.

What comes out

An agent in production, auditable per turn, with the KPI agreed before the pilot.

Shall we start?

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