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ADI AGENTS

Five agents, one engine

Every stage of the operation has its own agent. They all run on the same platform, approved once by your compliance team.

Choose where to start

Architecture

One agent serves all three channels

Prompt, tools, knowledge base and guardrails are defined once. The channel is abstracted away.

A conversation can start on WhatsApp, continue by phone and end in the site widget without the customer repeating anything. The context travels with it, and the same holds when the conversation escalates to a human operator.

A change to the agent appears on every active channel in the same publish. There is no WhatsApp version lagging behind the voice version.

Voice
WhatsApp
Web
live context across channels
One agent same logic same context
Your systems and your team CRM, core, human escalation with the full thread

How it runs

From conversation to logged action

A real voice collections case, from dial to commitment in the CRM.

01 Mailing debtor data
02 Outbound call human or voicemail
03 Identity deterministic validation
04 Debt correctly pronounced amounts
05 Negotiation free speech to agreement
06 Commitment logged in the CRM

Step 6 is what separates an agent from a bot.

Bring your Risk team.

The conversation that usually stalls the project is the first one we have.

What you bring

Your compliance checklist

One flow, not five

Your SIP trunk and your systems

What we bring

A dedicated pod: PO, AI engineers and a compliance liaison

Sandbox with synthetic data on day one

Guardrails configured for your domain

What comes out

One agent in production, auditable per turn

Full trail: what it said, why, on which version

Operational metrics measured, not estimated

Request a demo

Try the platform your Risk team approves.

AI agents in production at regulated institutions across LatAm. Guardrails in code, deployment inside your network, and a first agent live in one to three weeks.

Guardrails in code

Deterministic filters before and after the LLM, three of them mandatory and non-disableable, with an auditable per-turn trail.

Full cycle, one approval

Origination, onboarding, transactions and collections on one platform. Compliance clearance happens once.

Weeks, not quarters

Sandbox on day one, voice on your SIP trunk in two to five days, integration included in the contract.

Shall we start?

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